Scott Lee

Senior System Administrator

Rochester, NY

• ›Manage ~300 VMs across 12 global sites on 20+ VMware ESXi/vCenter hosts spanning the US, EU, and Asia.
• ›Architected and operate enterprise backup infrastructure from the ground up — designed hardware sizing, built Active Directory and PKI, deployed Veeam Backup & Replication, and configured all backup jobs — replacing a failing environment with a standards-compliant solution protecting ~500 TB of production data across 2 PB of capacity with 50+ jobs spanning 4 countries and 3 continents.
• ›Led remote migration of a Nutanix cluster in China to Hyper-V on existing hosts and iSCSI storage with no swing hardware, converting nodes one at a time using nested virtualization with zero on-site support.
• ›Modernized authentication across the organization by replacing ad-hoc login systems and unencrypted LDAP with OIDC and Microsoft Entra ID.
• ›Deployed enterprise IoT monitoring using Monnit sensors and Grafana dashboards for real-time environmental visibility across manufacturing facilities.
• ›Align infrastructure implementations with NIST SP 800-171, DFARS, ITAR, and ISO 27001 controls, ensuring new deployments meet compliance requirements.
• ›Develop and maintain 4 custom Model Context Protocol (MCP) servers connecting AI agents to enterprise IT service management, project management, Microsoft 365/Entra ID, and organizational documentation systems.
• ›Embeds agentic tooling (Claude Code) into daily operations, generating enterprise-grade PowerShell and TypeScript automation with PSScriptAnalyzer enforcement, pre-commit validation, and project-specific governance standards (CLAUDE.md) across all repositories.
• ›Orchestrates multi-agent development workflows using parallel agents in isolated git worktrees with autonomous task polling from project management systems.

Azure IaaS Support Engineer (Contract via Kforce)

Rochester, NY (Remote)

• ›Triaged and resolved Azure IaaS incidents including VM deployment failures, virtual networking, storage, and performance issues using the Azure portal, PowerShell, and Azure CLI.
• ›Collaborated with Microsoft infrastructure teams to identify, escalate, and track platform-level incidents across customer production environments.
• ›Developed working knowledge of Azure networking (VNets, NSGs, VPNs), identity (Azure AD, RBAC), backup/DR (Site Recovery), and hybrid cloud (Azure Stack HCI) through hands-on customer engagement and lab environments.

BCDR Technical Support Engineer - Level 2

Rochester, NY

• ›Provided real-time technical support to MSP partners during active disaster recovery events, guiding backup restoration procedures and resolving configuration issues including secure boot, partition layouts, and restore tool failures.
• ›Performed remote Linux-based hardware diagnostics on backup appliances, managed ZFS file systems including snapshots and cross-appliance data migrations, and created and maintained cloud-based QEMU virtualizations of customer backups.
• ›Troubleshot networking issues across backup infrastructure including firewall rule conflicts, OpenVPN configuration for cloud bridging, and offsite VLAN creation for DR scenarios.

Optician / ISO Audit Team Member

Ontario, NY

• ›Operated magnetorheological polishing equipment and metrological instruments to correct optical lens surfaces to nanometer-level specifications.
• ›Performed data analysis correlating surface measurements with test results to verify and refine manufacturing specifications for precision optical components.
• ›Conducted internal quality audits as a member of the ISO audit team within an ITAR/DFARS-regulated manufacturing environment.

Developer

San Diego, CA (Remote)

• ›Designed and developed custom client websites and WordPress plugins using PHP, HTML, CSS, and JavaScript, managing projects from client requirements through delivery for a remote consultancy.
• ›Initiated migration from managed cPanel hosting to AWS infrastructure including EC2 instances and Serverless Framework, earning AWS Solutions Architect Associate certification during this period.